Shipping & Returns
At GoodInq, we want your shopping experience to be seamless and stress-free. Below you’ll find everything you need to know about our shipping and return policies.
Shipping Policy
Free Shipping
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Enjoy FREE standard shipping on all orders—no minimum required!
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We offer fast and reliable delivery straight to your door.
Processing Time
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Orders are processed within 1-2 business days of purchase.
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You’ll receive a tracking number once your order has shipped, so you can easily track your package every step of the way.
Shipping Options
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Standard Shipping (Free)
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Expedited Shipping: Available for an additional fee. Delivery typically within 2-3 business days.
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International Shipping: Currently, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on location.
Estimated Delivery Time
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Standard shipping usually takes 3-7 business days (depending on your location).
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Expedited shipping can arrive within 2-3 business days.
Order Delays
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While we strive to fulfill and ship your order promptly, certain circumstances like weather conditions or carrier delays may affect delivery. We appreciate your patience and will notify you if there are any delays.
Returns Policy
Easy Returns
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We want you to love your purchase, but if for any reason you’re not satisfied, you can return most items within 30 days of receiving your order for a full refund or exchange.
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No restocking fees—returns are hassle-free!
Eligibility for Returns
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Items must be unused, in their original condition, and in the original packaging.
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Products such as ink cartridges, toner, and paper must be unopened to qualify for returns.
Return Process
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Contact Us: Reach out to our customer service team at [Customer Service Email/Phone] within 30 days of receiving your order.
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Return Authorization: We’ll provide a return authorization and instructions on how to return your item.
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Shipping Back: Ship the item back to us using the provided return label.
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Refund or Exchange: Once we receive the returned item, we’ll process your refund or exchange within 5-7 business days.
Free Return Shipping
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If your product is defective, damaged during shipping, or if you received the wrong item, return shipping is free.
Exclusions
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Certain items like opened ink cartridges, software, or customized products may not be eligible for returns. Please contact us for further details.
Customer Support
If you have any questions regarding shipping or returns, don’t hesitate to reach out to our friendly customer support team. We’re here to help!
Contact Us:
📧 Email: info@goodinq.com
Feel free to adjust the policy based on your specific business practices and add any additional details that might apply. This ensures clarity for your customers while providing them confidence in their purchases!